How to send welfare vouchers via email


  1. Head over to the 'Shop' page and choose the relevant voucher.

  2. Click on the ‘How do you want to send the vouchers?’ drop down, select ‘Email’
  3. Enter the quantity into the ‘How many vouchers in total?’ box. This is the number of welfare vouchers you’d like to send.

    Please note: There is currently a limit of 100,000 vouchers per transaction. If you require more, please make another transaction.
  4. Once you’ve double-checked everything, hit ‘Personalise’

  5. Add a message to notify recipients of any restrictions or important information. 
  6. Set the expiry date. This is the date by which the recipient must redeem their voucher.
    Click on ‘How long should the links be active for?’ and choose a date.

    Please note: Your Huggg welfare account will be re-credited for any voucher that expires before redemption.

  7. Check everything over, then once you’re ready … click on ‘Continue’
  8. Do exactly the same on the next page, and then hit ‘Create’. You’ll then be given the option to send, by clicking on the ‘Ready to send’ button.

  9. Next, you’ll need to copy and paste your recipients’ email addresses in the top box, separated by commas OR you can upload a CSV file instead.
  10. Once you’ve double checked that the email addresses are formatted correctly, hit ‘Send’. Your recipients will receive their emails in seconds.

    Please note: The CSV file must be formatted as shown in the image below.

Tip: You can also add a ‘note’ (as shown in image below) next to each Huggg link you send out - works great as an identifier.