Help Centre
Huggg Website
Redeeming vouchers
Sending gifts
Setting up your Huggg account
Managing your users
Sending gifts or vouchers
Managing funds
Tracking Huggg links
Other
Redeeming gifts
Sending vouchers
Setting up your welfare account
Managing your users
Sending welfare vouchers
Managing funds
Tracking Huggg links
Other
PayPoint
ATM Cash vouchers
Redeeming vouchers
Voucher allocations
Redeeming your voucher
Voucher issues
Tracking your voucher
Supermarket FAQs
Other
PayPoint
ATM Cash vouchers
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Help Centre
Redeeming vouchers
Sending gifts
Setting up your Huggg account
Managing your users
Sending gifts or vouchers
Managing funds
Tracking Huggg links
Other
Redeeming gifts
Sending vouchers
Setting up your welfare account
Managing your users
Sending welfare vouchers
Managing funds
Tracking Huggg links
Other
PayPoint
ATM Cash vouchers
Redeeming vouchers
Voucher allocations
Redeeming your voucher
Voucher issues
Tracking your voucher
Supermarket FAQs
Other
PayPoint
ATM Cash vouchers
Redeeming vouchers
Help for anyone who has received a welfare voucher from a school, local authority or charitable organisation.
Voucher allocations
I haven't received my welfare vouchers
Can I apply for welfare vouchers?
Redeeming your voucher
How do I use my welfare voucher?
Can the vouchers be used in store and online?
Guide for voucher recipients
What if I don't have a smartphone or internet access
I chose the wrong supermarket, can I change?
Do I have to spend the whole voucher in one go?
Do I have to use my voucher today?
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Voucher issues
A supermarket had already been chosen for me
Help! My welfare voucher/gift card has no money left on it
My welfare voucher won't load/work
I can't see a barcode to scan.
Current status on welfare voucher outages
A note on welfare voucher errors
How can welfare vouchers be out of stock?
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Tracking your voucher
Can I check the balance of my welfare voucher?
When do the vouchers expire?
My welfare voucher has expired/has been lost, can I get a new one?
Supermarket FAQs
Farmfoods FAQs
Which supermarkets can I choose from?
What can't the voucher be spent on?
Aldi FAQs
Asda FAQs
Iceland FAQs
M&S FAQs
Morrisons FAQs
McColl's FAQs
Sainsbury's FAQs
Tesco FAQs
Waitrose FAQs
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Other
How often will I receive welfare vouchers?
Contact us
What do you use my email/phone number data for?
PayPoint
How does PayPoint work?
How long do I have to redeem my welfare voucher once claimed?
Is every PayPoint location required to accept my voucher?
I topped up my gas card/key or electricity card/key and the money hasn't been loaded. What should I do?
What do I do if my welfare voucher is showing up as expired?
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ATM Cash vouchers
I didn't receive a text
Where is the nearest ATM to me?
I'm having trouble collecting the cash
How do I use my ATM cash voucher?
