Requesting a refund to your bank account or card

This article is only applicable to schools, local authorities and organisations using our food and welfare voucher platform.

If you would like to withdraw money from your Huggg account back into your bank account the account owner will need to email us at fsm@huggg.me to request this. Refunds will be processed and returned to the bank account or card within 7 working days.

Please note that the available balance in your Huggg account must be at least equal to the amount that you wish to withdraw.