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  2. FAQs: For Parents, Carers and other Voucher Recipients

Sainsbury's FAQs


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Gift Card Terms

Check balance

Valid for

Getting help

Branded Gift Cards;

All lottery related products;

PayPoint products and services;

Stage 1 Infant Formula milk;

Tobacco and related products;

Postage stamps;

All in store concessions;

Petrol and Diesel;

Mobile phone top ups;

Online delivery charges;

Travel Money.

Yes via www.sainsburys.co.uk but you can only redeem up to £50 of gift card on a single transaction.

Sainsbury's Terms

If your physical Gift Card has a QR code on the back of the card., you can scan this QR code with a smartphone device and follow the link provided to confirm your current card balance and expiry date of your card.

You can check the balance of a Gift Card or eGift Card via our automated phone line on 0800 636262 you will need the 19-digit card number and PIN for this process.

You can also ask a store colleague at the till to complete a balance check.  Note, we will also provide you with a receipt after each transaction to confirm the balance.

2 years from issuance

Contact customer services on 0800 63 62 6