How to send a gift or voucher via SMS



Here's how you do it!

  1. Head over to the 'Shop all' page and choose the perfect gift

  2. Decide on 'How many gifts do you want to send?' 

    Please note: There is currently a limit of 100,000 gifts or vouchers per transaction. If you require more, please make another transaction.

  3. Once you’ve double-checked everything, hit ‘Personalise’

  4. Add a personal message and choose a design. Proceed to 'Checkout' when you're ready.

  5. Once you've reviewed your order, go ahead and click on the 'Pay' button. If you need a little more time, hit 'Save as draft'. You can come back and complete your purchase whenever you're ready, simply head over to your 'Orders' page to access the draft order.
  6. You'll then be asked to decide how you'd like to share the gift or voucher. Please go ahead and select 'SMS'.

  7. Select 'Add phone numbers' (see below).

  8. Enter the phone number(s) into the box (see below). If you'd like to upload a CSV file instead, please click on 'Upload a CSV'. Once completed, click on 'add to the list' and then 'Continue'.

  9. You'll then be asked to 'Send now' or schedule a date for later. If you'd like to schedule the gift(s) to be sent on a future date, please select the date and time.

    Please note: We'll send the gifts for you on your chosen day/time. 

  10. Now scroll down and review the 'Gift details' and 'Order details'. Please ensure you double check the expiry date (see image below). This is the date by which the recipient must redeem their voucher.

    Please note: Paid for Huggg/Welfare accounts (all but PAYG) will be re-credited for any voucher that expires before redemption.

  11. Once you have double checked all of the above, you can scroll back up and hit the 'Send' button.