1. Help Centre
  2. FAQs: For Schools, Local Authorities & Charitable Organisations

What methods can I use to send vouchers?

The platform allows you to send your vouchers out using a number of methods. Here's the rundown...

When you are producing food and welfare vouchers, you will be asked to select by which method you wish to send them as below:

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You'll need to decide which method works best for your needs but here's the info on each:

Want us to send the vouchers for you?
SMS
- This will allow you to upload the telephone numbers of your recipients and issue the vouchers from within the Huggg platform. The recipient will receive their voucher link and instructions on how to redeem it via a text message to their phone. 

Email - This will allow you to upload the email address of your recipients and issue the vouchers from within the Huggg platform. The recipient will receive their voucher link and instructions on how to redeem it via email.

Want to send the vouchers yourself?
Unique Links - This will allow you to create a batch of links without sending any recipient data to us. You will receive a CSV file containing your links which you can then cut and paste or mail merge into your own messaging system - email or postal letter etc

Broadcast Link - This option should not be used for distributing food and welfare vouchers. Please do not select this option.

What does the recipient need to do?
Good question! Please click here.

Can I send more than one voucher to the same recipient?
You sure can. Please click here