Where to get help

This article is only applicable to schools, local authorities and organisations using our food and welfare voucher platform to create vouchers.

If you are looking for help with a voucher you have received please click here


The answers to most questions about using the platform will be contained in this FAQ, so please do look for it here. You can use the search bar at the top of the page to help find answers to specific questions.

If you still need help, log in to your account and head to the Help Centre from the home screen or the top right of any screen, or alternatively access your dedicated live chat during business hours, from the bottom right of the screen.

If you are still unable to find what you're looking for, email us at fsm@huggg.me or book a demo here